Carveco Ltd Software Terms and Conditions

Carveco provide a downloadable software product (Software) with easy-to-use design tools and the ability to create highly accurate, dependable toolpaths, to pair with your Computer Numerical Code (CNC) router, engraver or laser machine.

In these terms and conditions (Terms), when we say you or your, we mean you the person with an Account with us. When we say we, us, or our, we mean Carveco LTD, a company registered in England and Wales with company number 11555743.

These Terms form our contract with you, and set out our obligations as a service provider and your obligations as a customer. You cannot use our Services unless you agree to these Terms.

Some capitalised words in these Terms have defined meanings, and each time that word is used in these Terms it has the same meaning. You can find a list of the defined words and their meaning at the end of these Terms or throughout these Terms.

For questions about these Terms, or to get in touch with us, contact us using the details below:

Our contact details

Carveco LTD, a company established in England and Wales. Our company registration number is 11555743.

Geographical address: Pheasant Oak Barn, Hob Lane, Balsall Common, CV7 7GX

Email address: legal@carveco.com

These Terms were last updated on 12th April 2024.

1. These Terms

  • 1.1 These Terms contain the terms and conditions on which we supply your Account and the Software to you, whether the Services comprise of services and/or digital content. Please read these Terms carefully before you accept these Terms.
  • 1.2 You must be at least 13 years old to download or use the Software. If you are under 18 years old, you represent and warrant that you have permission from your parent or legal guardian to download and use the Software, and they have accepted these Terms on your behalf.

2. Engagement and Term

  • 2.1 These Terms apply from (a) when you sign up for an Account through our website, or (b) accept our Quote, and these Terms will apply until the date on which your Account is terminated in accordance with these Terms. We grant you a right to use our Services for this period of time only (which may be suspended or revoked in accordance with these Terms).
  • 2.2 When you sign up to our Services as a business, either through our website or via a Quote, you will be able to select the number of licences included in your Account. This is the number of devices that may access your Account (and the Software) at any one time.
  • 2.3 Variations to these Terms: We may amend these Terms at any time, by providing written notice to you. By clicking “I accept” or continuing to use our Software after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms. If you do not agree to the amendment, you may close your Account with effect from the date of the change in these Terms by providing written notice to us. If you close your Account, you will no longer be able to access our Services (including our Software) on and from the date of cancellation.
  • 2.4 If you are using the Services on behalf of your employer or a business entity, you, in your individual capacity, represent and warrant that you are authorised to act on behalf of your employer or the business entity and to bind the entity and the entity’s personnel to these Terms.
  • 2.5 If you sign up for an Account through our website as a consumer, and you expressly request that we start providing you the Services within your 14-day cancellation period, and acknowledge that you will lose your right to cancel within the first 14 days under Consumer Laws.

3. Our Services

  • 3.1 We provide the following services to you:
    1. access our troubleshooting support (Support Services);
    2. access to our website/s; and
    3. access to our Software
      (collectively, our Services).
  • 3.2 You may access our Software from the provided email or from within the Carveco Account. You should ensure that any device you use to access the Services is compatible.
  • 3.3 If you require Support Services, you may request these by getting in touch with us via our website at https://carveco.com/support/.
  • 3.4 Unless we agree otherwise, Support Services cannot be used to support any other products or services, and does not include training, installation of software or hardware, software development or the modification, deletion or recovery of data or any on-site services.
  • 3.5 Where we require access to your premises or computer systems in order to provide our Services, you agree to provide us with such access free from risk to the safety of our employees and contractors.
  • 3.6 In consideration of your payment of the Fees, we will provide the Services in accordance with these Terms and all applicable laws, whether ourselves or through our personnel. We warrant to you that the Services will be provided using reasonable care and skill.
  • 3.7 We will not be responsible for any other services unless expressly set out in these Terms or on our Software.
  • 3.8 Additional Services: If you require additional services, we may, in our sole discretion, provide such additional services (to be scoped and priced in a separate contract provided by us).
  • 3.9 Third Party Products or Services: Where you engage third parties to operate alongside our Services (for example, any third-party software systems you wish to integrate with our Software), those third parties are independent of us and you are responsible for (meaning we will not be liable for) the goods or services they provide, unless we expressly agree otherwise.

4. Accounts

  • 4.1 You must activate your Carveco Account to download and use the Software or download the software from the email sent via our online store.
  • 4.2 While you have an Account with us, you agree to keep your information up-to-date (and ensure it remains true, accurate and complete).You are responsible for keeping your Account details and your username and password confidential and you will be liable for all activity on your Account, including purchases made using your Account details, and any activity from one of your Authorised Users. You agree to immediately notify us of any unauthorised use of your Account.
  • 4.3 We may suspend your access to our Services where we reasonably believe there has been any unauthorised access to or use of our Services (such as the unauthorised sharing of login details for our Software). If we suspend your access to our Services, we will let you know within a reasonable time of doing so, and we will work with you to resolve the matter, or if it cannot be resolved, then we may terminate your Account and your access to our Services will end.

5. Authorised Users

  • 5.1 If set out in your Account, you may be permitted to invite a number of users to the Services, who will be permitted to access and use the Software under your Account (Authorised Users).
  • 5.2 The Authorised Users will have permission to access certain features of the Software and your Account, as detailed in your Account and you may adjust these permission settings in your Account.
  • 5.3 You must ensure that each Authorised User complies with these Terms and our End User Licence Agreement. You are responsible and liable for the acts or omissions of your Authorised Users.
  • 5.4 Each Authorised User must agree to our End User Licence Agreement available to each Authorised User before they install the Software.

6. Changes to the Services requested by you

  • If you wish to change the Services (for example, by upgrading from Maker to Maker Plus), you must provide notice to us via our Help Centre that you wish to change the Services at least 7 days before the next Payment Date. If you vary the Services and the Fees increase, we will charge you for the increase in the Fees on a pro-rata basis for the remainder of the period until your next Payment Date, and you will have access to the additional Services features from the date you make such payment.

7. Changes to the Software

  • 7.1 Minor changes to the Services: We may change the Software:
    1. to reflect changes in relevant laws and regulatory requirements; and
    2. to implement minor technical adjustments, improvements, and to keep up-to-date with technological advancements. These changes will not substantially affect your use of the Services.
  • 7.2 More significant changes to the Services: We will try to avoid making any significant changes to the Services which are likely to materially disadvantage your use of the Services. However, where we intend to make a change to the Services which may materially disadvantage your use of the Services, we will notify you in advance of making any changes, and you may then contact us to terminate these Terms and receive a full refund for any unused Services (if applicable) before the changes take effect.

8. Minimum Term and Fees

  • 8.1 The Services may begin with a free trial. The free trial period of the Services will last for the period specified in your Account. We determine free trial eligibility in our sole discretion and we may limit eligibility to prevent free trial abuse. We reserve the right to revoke the free trial and suspend your Account at any time in the event that we determine that you are not eligible. Free trials are only available for new Account holders. If you do not cancel during the free trial period, we will charge your chosen payment method for the Services you have chosen and its corresponding fees, as set out on our website when you signed up for an Account or in the Quote (as the case may be) (Fees) on the day your free trial ends (Payment Date).
  • 8.2 Unless the Services are suspended or terminated in accordance with these Terms, your access to the Services will roll over on an ongoing monthly, quarterly, annual, or perpetual basis as set out in your Account, and you will be charged the Fees on an ongoing monthly, quarterly or annual basis from the Payment Date. Without limiting your rights at law, including your right to cancel these Terms under clause 8, you can cancel the Services at any time in accordance with the “Cancellation” clause of these Terms (clause 1) and the cancellation will take effect from expiry of the monthly or annual basis period for which you have paid the Fees.
  • 8.3 The payment methods we offer for the Fees are set out in our services. We may offer payment through a third-party provider such as PayPal and Stripe. You acknowledge and agree that we have no control over the actions of the third-party provider, and your use of the third-party payment method may be subject to additional terms and conditions.
  • 8.4 You must not pay, or attempt to pay, the Fees by fraudulent or unlawful means. If you make a payment by debit card or credit card, you warrant that you are authorised to use the debit card or credit card to make the payment.
  • 8.5 We do not store any credit card details, and all payment information is collected and stored through our third-party payment processor.
  • 8.6 Subject to your rights at law (including your right to cancel these Terms under clause 9), the Fees are non-refundable once paid.
  • 8.7 We may need to change the Fees from time to time. If we change the Fees, we will provide you with 30 days’ notice of the change. After 30 days, we will apply the updated Fee to the Services. If the updated Fee is not acceptable to you, you may cancel the Services in accordance with the ‘Cancellation’ clause.Taxes: You are responsible for paying any levies or taxes associated with your use of our Services, for example sales taxes, value-added taxes or withholding taxes (unless we are required by law to collect these on your behalf).

9. Your right to change your mind

  • 9.1 This clause 9 only applies where you set up an Account for the Software in your capacity as a ‘consumer’, as that term is defined in Consumer Laws. If you are not a consumer you have no right to change your mind.
  • 9.2 Except as set out below, you have the right to cancel your purchase of the Services, and receive a full refund of the Fees, without giving any reason, any time up to 14 days after the day you accept these Terms (Cooling-off Period). We agree not to provide you with access to the Software during the Cooling-off Period, unless you make an express request for us to do so.
  • 9.3 When you don’t have the right to change your mind: You may make an express request for us to provide you with access to the Software during the Cooling-off Period when purchasing the Software on our website. You acknowledge and agree that if you do so you will lose your right to cancel.
  • 9.4 Tell us you want to cancel these Terms: If you have not lost your right to cancel and you want to cancel or terminate these Terms in accordance with this clause 9, you should contact us using the contact details set out at the start of these Terms, or by using the Model Cancellation Form at Attachment 1 to these Terms.
  • 9.5 When your refund will be made: We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind under this clause 9, then your refund will be made within 14 days of your telling us you have changed your mind.

10. Software Licence

  • 10.1 While you have an Account, we grant you a right to download and use our Software (which may be suspended or revoked in accordance with these Terms). This right cannot be passed on, sub-licensed (other than to Authorised Users) or transferred to any other person.
  • 10.2 You must not:
    1. use the Software other than for your (or where you subscribe for an Account as a business, that business’) benefit. For the avoidance of doubt, the Software cannot be used for any revenue generation activity or for any other purpose that directly or indirectly circumvents your obligation to pay us any fees for the Software or which may compete with our business;
    2. access or use our Software in any way that is improper or breaches any laws, infringes any person’s rights (for example, intellectual property rights and privacy rights), or gives rise to any civil or criminal liability;
    3. interfere with or interrupt the supply of our Software, or any other person’s access to or use of our Software;
    4. introduce any viruses or other malicious software code into our Software;
    5. use any unauthorised or modified version of our Software, including but not limited to for the purpose of building similar or competitive software or for the purpose of obtaining unauthorised access to our Software;
    6. attempt to access any data or log into any server or account that you are not expressly authorised to access;
    7. directly or indirectly copy, decompile or reverse engineer the Software;
    8. use our Software in any way that involves service bureau use, outsourcing, renting, reselling, sublicensing, concurrent use of a single user login, or time-sharing;
    9. circumvent user authentication or security of any of our networks, accounts or hosts or those of any third party; or
    10. access or use our Software to transmit, publish or communicate material that is, defamatory, offensive, abusive, indecent, menacing, harassing or unwanted.
  • 10.3 We shall have the right to audit or request you to audit your use of the Software to verify your compliance with these Terms, including but not limited to comparing the number of licences in use compared to the number of current licenses issued to you. If we are conducting the audit, you agree to give us (or our Personnel) reasonable access to your premises in order to conduct the audit. We will conduct the audit with 14 days’ notice and during normal business hours, unless we have a reasonable belief that you are in breach of these Terms, in which case we may request immediate access. If such audit reveals that you have installed, accessed or permitted access to the Software in a manner that is not permitted under these Terms (including by granting more licences to the Software than is permitted), then without limiting any other remedy under these Terms, you shall be liable to pay for any unpaid license fees as well as the reasonable costs of the audit.

11. Availability, Disruption and Downtime

  • 11.1 While we strive to always make our Services available to you, we do not make any guarantees that these will be available 100% of the time. Our Services may be disrupted during certain periods, including, for example, as a result of scheduled or emergency maintenance.
  • 11.2 Our Services (including our Software) may interact with, or be reliant on, products or services provided by third parties, such as cloud hosting service providers. To the maximum extent permitted by law, we are not liable for disruptions or downtime caused or contributed to by these third parties.
  • 11.3 We will try to provide you with reasonable notice, where possible, of any disruptions to your access to our Services.

12. Intellectual Property and Data

  • 12.1 You acknowledge and agree that any Intellectual Property or content (including copyright and trademarks) available on the Services, the Software itself (including how it looks and functions), any algorithms or machine learning models used on the Software, as well as our copyrighted works, trademarks, inventions, designs and other intellectual property, and any feedback from you or any other user of the Software (Our Intellectual Property) will at all times vest, or remain vested, in us.
  • 12.2 If you are a ‘consumer’, as that term is defined in Consumer Laws, we authorise you to use Our Intellectual Property solely for your personal use. You must not exploit Our Intellectual Property for any other purpose, nor allow, aid or facilitate such use by any third party. You must not use Our Intellectual Property for any commercial purpose.
  • 12.3 If you are not a ‘consumer’, as that term is defined in Consumer Laws, we authorise you to use Our Intellectual Property solely for your limited commercial use in accordance with the Software licence granted at clause 10. You must not exploit Our Intellectual Property for any other purpose, nor allow, aid or facilitate such use by any third party.
  • 12.4 You must not, without our prior written consent:
    1. copy, in whole or in part, any of Our Intellectual Property;
    2. reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property to any third party; or
    3. breach any intellectual property rights connected with the Software, including (without limitation) altering or modifying any of Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website, or creating derivative works from any of Our Intellectual Property.

Your Data

  • 12.5 You own all data, information, personal data, or content you upload into the Software (Your Data), as well as any data or information output from the Software using Your Data as input (Output Data). Note that Output Data does not include the Analytics (as described below).
  • 12.6 You grant us a limited licence to copy, transmit, store, backup and/or otherwise access or use Your Data and the Output Data to:
    1. communicate with you;
    2. supply the Services to you and otherwise perform our obligations under these Terms;
    3. diagnose problems with the Services;
    4. enhance and otherwise modify the Services;
    5. perform Analytics;
    6. develop other services, provided we de-identify Your Data; and
    7. as reasonably required to perform our obligations under these Terms.
  • 12.7 You agree that you are solely responsible for all of Your Data that you make available on or through the Services. You represent and warrant that:
    1. you are either the sole and exclusive owner of Your Data or you have all rights, licences, consents and releases that are necessary to grant to us the rights in Your Data (as contemplated by these Terms); and
    2. neither Your Data nor the posting, uploading, publication, submission or transmission of Your Data or our use of Your Data on, through or by means of our Services will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
  • 12.8 You acknowledge and agree that we may monitor, analyse and compile statistical and performance information based on and/or related to your use of the Services, in an aggregated and anonymised format (Analytics). You acknowledge and agree that we own all rights in the Analytics, and that we may use the Analytics for our own business purposes, provided that the Analytics do not contain any identifying information.
  • 12.9 We do not endorse or approve, and are not responsible for, any of Your Data.
  • 12.10 You are responsible for (meaning we are not liable for) the integrity of Your Data on your systems, networks or any device controlled by you.
  • 12.11 You acknowledge and agree that the Services and the integrity and accuracy of the Output Data is reliant on the accuracy and completeness of Your Data, and the provision by you of Your Data that is inaccurate or incomplete may affect the use, output and operation of the Services.
  • 12.12 This clause will survive the termination or expiry of these Terms.

13. Your Warranties

  • You represent, warrant and agree that:
    1. you will not use our Services, including Our Intellectual Property, in any way that competes with our business;
    2. there are no legal restrictions preventing you from entering into these Terms;
    3. all information and documentation that you provide to us in connection with these Terms is true, correct and complete; and
    4. you have not relied on any representations or warranties made by us in relation to the Services (including as to whether the Services is or will be fit or suitable for your particular purposes), unless expressly stipulated in these Terms.

14. Limitations on and Exclusions to our Liability

  • 14.1 Neither Party may benefit from the limitations and exclusions set out in this clause in respect of any liability arising from its deliberate default.
  • 14.2 The restrictions on liability in this clause 14 apply to every liability arising under or in connection with these Terms including liability in statute, contract, equity, tort (including negligence), misrepresentation, restitution, indemnity or otherwise.
  • 14.3 Nothing in these Terms limits any Liability which cannot legally be limited, including Liability for:
    1. death or personal injury caused by negligence;
    2. fraud or fraudulent misrepresentation;
    3. defective products under the UK Consumer Protection Act 1987; and
    4. any breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).
  • 14.4 This clause 4 only applies where you set up an Account for the Software in your capacity as a ‘consumer’, as that term is defined in Consumer Laws and only to the extent that the Services comprise of digital content. If the Services comprising of digital content are defective, and the defect directly causes damage to a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation or usage instructions or to have in place the minimum system requirements advised by us, or damage caused by your or a third party’s acts or omissions, or caused by any output of the Software which is outside of our reasonable control.
  • 14.5 To the maximum extent permitted by law, we shall have no Liability for any Third Party Products or Services, or any unavailability of the Software due to a failure of the Third Party Products or Services.
  • 14.6 Subject to clauses 1 (no limitation in respect of deliberate default), clause 14.4 (damage caused by defective digital content) and 14.3 (liability which cannot legally be limited), but despite anything to the contrary, to the maximum extent permitted by law:
    1. if you are a ‘consumer’, as that term is defined in Consumer Laws, and you use the Services for any commercial, business or re-sale purpose we will have no liability to you for liability involving any loss of profit, loss of business, business interruption, or loss of business opportunity. Neither Party will be responsible for any losses that the other Party suffers as a result of a breach of these Terms, except for those losses which are a foreseeable consequence of the failure to comply with these Terms;OR
    2. if you are not a ‘consumer’, as that term is defined in Consumer Laws, neither Party will have any liability for any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise. Our aggregate liability for any Liability arising from or in connection with these Terms will be limited to us resupplying the Services to you or, in our sole discretion, to us repaying you the amount of the Price paid by you to us in respect of the supply of the relevant Services to which the Liability relates, and in any event, our aggregate liability for all Liability arising from or in connection with these Terms will not exceed 100% of the Price;AND
    3. a party’s liability for any liability under these Terms will be reduced proportionately to the extent the relevant liability was caused or contributed to by the acts or omissions of the other party, including any failure by that other party to mitigate its loss.
  • 14.7 We have given commitments as to the compliance of the Services with these Terms and applicable Laws in clause 6. In view of these commitments, the terms implied by sections 3, 4 and 5 of the Supply of Goods and Services Act 1982 (UK) are, to the maximum extent permitted by law, excluded from these Terms.
  • 14.8 This clause will survive the termination or expiry of these Terms.

15. Termination

  • 15.1 Cancellation: You may request to cancel the Services at any time by notifying us via email, or via the ‘cancel my Account’ feature in your Account. Other than as set out in clause 9, if you want to cancel the Services your cancellation will take effect from the next Payment Date. If you cancel the Services because we have changed the Services inclusions and the change has a substantial and adverse impact on you, or we have changed the Fees, then the termination of the Services will be immediate, and we will refund you for any Fees that you have paid upfront but have not been used on a pro-rata basis. Should you cancel the Services with us, you will continue to have an Account with us, should you seek to reactivate the Services in the future.
  • 15.2 We may terminate these Terms (meaning you will lose access to our Services, including access to your Account) if:
    1. you do not pay the Fees as they fall due;
    2. you breach these Terms and do not remedy that breach within 14 days of us notifying you of that breach;
    3. you breach these Terms and that breach cannot be remedied; or
    4. you experience an insolvency event (including but not limited to bankruptcy, receivership, voluntary administration, liquidation, or entering into creditors’ schemes of arrangement).
  • 15.3 Should we suspect that you are in breach of these Terms, we may suspend your access to the Services while we investigate the suspected breach.
  • 15.4 Upon expiry or termination of the Services, we will retain Your Data (including copies) as required by law or regulatory requirements (and where we have entered into a data processing agreement with you, in accordance with the data processing agreement).
  • 15.5 Where termination is due to our breach of these Terms, we agree to refund you for any prepaid unused Fees only made directly to Carveco Ltd on a pro-rata basis.
  • 15.6 Termination of the Services will not affect any rights or liabilities that a Party has accrued under these Terms.
  • 15.7 This clause will survive the termination or expiry of these Terms.

16. General

  • 16.1 Assignment: Subject to the below clause, a Party must not assign or deal with the whole or any part of its rights or obligations under these Terms without the prior written consent of the other Party (such consent is not to be unreasonably withheld).
  • 16.2 Assignment of Debt: You agree that we may assign or transfer any debt owed by you to us, arising under or in connection with these Terms, to a debt collector, debt collection agency, or other third party.
  • 16.3 Contracts (Rights of Third Parties) Act 1999: Notwithstanding any other provision of these Terms, nothing in these Terms confers or is intended to confer any right to enforce any of its terms on any person who is not a party to it.
  • 16.4 Data Processing (B2B): To the extent that we act as the Processor of any Personal Data of which you are the Controller (as these terms are defined in the UK GDPR), our Data Processing Addendum (available on our website here [insert link) forms part of these Terms.
  • 16.5 Disputes: Neither we or you may commence court proceedings relating to any dispute, controversy or claim arising from, or in connection with, these Terms (including any question regarding its existence, validity or termination) (Dispute) unless we and you first meet (virtually, unless otherwise agreed, and in good faith) to resolve the Dispute. Nothing in this clause will operate to prevent us or you from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction.If the Dispute is not resolved at that initial meeting:
    1. where you are resident or incorporated in England and Wales, refer the matter to mediation, administered by The Centre for Effective Dispute Resolution; or
    2. where you are not resident or incorporated in England and Wales, refer the matter to arbitration administered by the London Court of International Arbitration (LCIA), with such arbitration to be conducted in London, before one arbitrator, in English and in accordance with the LCIA Arbitration Rules.
  • 16.6 Force Majeure: To the maximum extent permitted by law, we shall have no Liability for any event or circumstance outside of our reasonable control.
  • 16.7 Governing law: These Terms are governed by the laws of England and Wales. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in England and Wales and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts. The Services may be accessed in the UK and overseas. We make no representation that the Services complies with the laws (including intellectual property laws) of any country outside of the UK. If you access the Services from outside the UK, you do so at your own risk and are responsible for complying with the laws in the place you access the Services. The United Nations Convention of Contracts for the International Sale of Goods is expressly excluded from these Terms.
  • 16.8 Notices: Any notice given under these Terms must be in writing addressed to us at the details at the start of these Terms or to you at the details provided in your Account. Any notice may be sent by standard post or email, and will be deemed to have been served on the expiry of 72 hours in the case of post, or at the time of transmission in the case of transmission by email.
  • 16.9 Privacy: All personal data you provide to us will be treated in accordance with our privacy policy. You can find our privacy policy at https://carveco.com/privacy/. We may send you services emails regarding your Account, the Services and the Software, including in relation to upcoming renewals and with details regarding activating your Account.
  • 16.10 Promotions: We may, from time to time, issue promotional discount codes for certain services. To claim the discount, you must enter the promotional discount code at the time of submitting your request for an Account (unless otherwise stated in the promotion). The conditions of use relating to promotional discount codes will be set out on the Software or in the relevant correspondence communicating the promotion. Any discounts pursuant to a promotion will only apply for the duration of the promotion (as set out on the Software or in the relevant correspondence communicating the promotion).
  • 16.11 Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.
  • 16.12 Third party sites: Our website may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. If you purchase goods or services from a third party website linked from our website, such third party provides the goods and services to you, not us. We may receive a benefit (which may include a referral fee or a commission) should you visit certain third-party websites via a link on our website (Affiliate Link) or for featuring certain products or services on our website. We will make it clear by notice to you which (if any) products or services we receive a benefit to feature on our website, or which (if any) third party links are Affiliate Links.

17. Definitions

Consumer Laws means any laws applying to you as a consumer, including the UK Consumer Rights Act 2015 and The UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Intellectual Property means any copyright, registered or unregistered designs, patents or trade marks, business names, get-up, goodwill, domain names, know-how, inventions, processes, trade secrets or confidential information, circuit layouts, software, computer programs, databases or source codes, including any application for registration of, and any improvements, enhancements or modifications of, the foregoing, and any right to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future, including in respect of the foregoing.

Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), misrepresentation, restitution, indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or a party to these Terms or otherwise.

Quote means the quotation we provide to you for the provision of the Services.

UK GDPR means Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data (General Data Protection Regulation) as incorporated into United Kingdom law as the Data Protection Act 2018 by virtue of Section 3 of the United Kingdom’s European Union (Withdrawal) Act 2018.

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Attachment 1 – Cancellation Form