When will I receive a response to my issue?
Our (small, yet powerful!...) Support Team is based in the UK, and we attempt to answer all questions and support tickets as soon as possible.Please be aware that our response [...]
How do I receive Carveco updates?
From Carveco 1.16 onwards (all products) we added the ability for the software to notify users of any updates that become available, from within the software itself Please [...]
How do I join the Community or Help Centre?
To join or sign-in to the Help Centre and community: 1. Visit the Help Centre. The Sign in to Carveco Support form is displayed: 2. If you have previously contacted Carveco [...]
How do you provide support?
Our customer support is provided through a dedicated email address, by telephone, and over online chat. Extended one-to-one support sessions can be scheduled if necessary, and our preferred platform for this service is Microsoft Teams. [...]