Includes V2 questions
Where Can I View My Maintenance Date?
Within your software, access the 'Help' menu and click on 'About Carveco'. This should display your Maintenance Renewal Date and number of days remaining on your Maintenance plan (see [...]
Can i pick up maintenance after a break?
You can choose to renew your Carveco maintenance agreement at any time. However, with significant gaps in Maintenance coverage, you may be obliged to cover the cost of Maintenance [...]
I’m on subscription, does this include maintenance?
Yes, subscriptions to Carveco and Carveco Maker Plus factor the cost of maintenance into the subscription price. This means that if you have an active subscription, you will always [...]
Can i just purchase a version upgrade?
Unfortunately no. We've moved away from the older 'Major Version' cycle of releasing software, in favour of the more modern Continuous Delivery approach. This approach allows us to deliver new features [...]
How much does it cost to renew my maintenance plan?
Every Carveco or Carveco Maker Plus perpetual purchase comes with 12-months maintenance included as standard. Afterwards you can choose to renew your annual maintenance plan. For maintenance renewal pricing, [...]
What happens to my software if I choose not to renew?
Nothing. Carveco will continue to work absolutely fine after your initial maintenance period has come to an end. You'll still have access to all software updates released during your [...]